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Well, I must say the platform is simple to use, the trading fees are low, and crypto transaction fees are also quite reasonable compared to other exchanges, even when sending to external wallets. That’s definitely a plus for users like me.
However, I still haven’t been informed why my credit card was canceled or why I haven’t received a replacement.
The support team only mentioned it was ‘due to certain reasons’ but never clarified what those reasons are.![Profile Photo]()
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Thank you for your feedback! We’re glad to hear you appreciate the platform’s simplicity and low fees. Regarding your credit card issue, we sincerely apologize for the inconvenience caused. The lack of clarity from our support team is not the experience we aim to provide.
Could you please share your registered email or ticket ID with us so we can investigate this matter further and provide you with a detailed explanation? Your satisfaction is important to us, and we’re committed to resolving this for you as soon as possible.
Thank you
PayBito Team